Prerequisites RequirementsĢ In order to understand this document Cisco recommends knowledge of a few SSO terms: Security Assertion Markup Language (SAML) - an open standard for exchanging authentication and authorization data between parties Service Provider (SP) - The SP is the entity that is hosts the service. This document covers background information about SSO, configuration steps, logs to collect to troubleshoot, example log analysis, and resources for additional information. 1 Configure and Troubleshoot SSO on Cisco Unified Communications Manager (CUCM) Contents Introduction Prerequisites Requirements Components Used Background Information Circle of Trust Configure Network Diagram Configuration Troubleshoot Data to Collect Example Analysis Device information from TAC lab Log Review for CUCM Closer Look at the SAML Request and Assertion SAML Request Assertion Helpful CLI Commands Change from AssertionConsumerServiceURL to AssertionConsumerServiceIndex Common Issues Unable to Access OS Administration or Disaster Recovery NTP Failure Invalid or Missing Attribute Statement Two Signing Certificates - AD FS Invalid Status code in Response SSO Status Mismatch Between CLI & GUI Related Information Introduction This document describes the Single Sign-On (SSO) feature of Cisco Unified Communications Manager (CUCM).
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